Payment Policy
Last Updated: April 23,2025
Lavenia: Comprehensive Payment Security and Terms Policy
At Lavenia, we value your trust and take the security of your payment information very seriously. We follow industry best practices — including full PCI DSS compliance — to ensure every transaction is safe, secure, and seamless.
SECURE PAYMENT PROCESSING
Secure Transactions
All payments made on Lavenia's website are processed via encrypted and secure channels, keeping your personal and financial data protected throughout the transaction.
PCI DSS Compliance
Lavenia strictly follows the Payment Card Industry Data Security Standards (PCI DSS). Regular audits and security reviews ensure we maintain the highest level of protection for your payment data.
Data Encryption
Your payment details are protected using advanced encryption technologies, ensuring your data is never exposed or accessible to unauthorized parties.
Tokenization
For added security, Lavenia uses tokenization technology — meaning your sensitive card details are replaced with a secure token and are never stored on our servers.
PAYMENT METHODS ACCEPTED
We accept a wide range of payment options to ensure convenience for our customers:
Credit & Debit Cards
- PayPal
- Venmo
PAYMENT TERMS AND CONDITIONS
Order Confirmation
Once you place an order, you'll receive a confirmation email with your order details, total payment amount, and a unique transaction ID for tracking.
Payment Authorization
Your payment is authorized at checkout. We will process and ship your order only after your payment has been successfully verified.
Failed Transactions
If your payment doesn’t go through, please verify your details. For repeated issues, our support team is ready to help resolve the matter promptly.
Currency
All prices listed on Lavenia’s website are in U.S. Dollars (USD). Please check your local currency conversion before finalizing your purchase.
Refund Policy
For full details on refunds, including eligibility and processing times, please refer to our Refund Policy page.
Payment Disputes
If you experience a dispute or issue with your payment, contact our customer care team immediately. We are committed to investigating and resolving your concerns fairly and efficiently.
Amendments to This Policy
Lavenia reserves the right to update or modify this Payment Policy at any time. Changes become effective immediately upon being published on our website. By placing an order with Lavenia, you agree to abide by the terms in this policy.
Contact Information
Business Name: Lavenia
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday To Friday)
Business Contact: +1 (718) 282-5031
Business Email: Support@lavenia.shop
Business Address: 2929 Laconia Avenue, Bronx New York 10469, United States